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FAQ

  • Is non-custom art refundable?
    Ofcourse! However, due to the nature of this product, there is a 15% restock fee. This includes: - Canvas Sports Art - Canvas Fashion Art - Carved Fashion Art - Lounge Art
  • Is custom art refundable?
    Unfortunately not. Since these are made to order, once they are commissioned, there is no going back. This includes: - Custom Wood Art - Any other Custom Art
  • How long is the delivery time?
    3-14 days depending on location and shipping carrier
  • Is shipping free?
    Yes
  • How long does it take to make a custom-made jersey?
    3-5 days
  • How long does it take to make a sculpture?
    From 4 weeks to 12 weeks, depending on the complexity and volume of the sculpture
  • Can you carve a person's face?
    Yes, upload a face photo in good light
  • In how long will my order ship?
    In 3-5 days after payment has been processed
  • How do I know the status of my order?
    You will receive a confirmation email along with a tracking number. If you have any questions you can write us an email with the name of the art piece
  • Can you ship overseas?
    Yes, including free shipping
  • Can I order a painting to order?
    Yes! Just send us an email
  • How to get your money back?
    Just contact us! Keep in mind everything that is made to order is non-refundable
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